Frequently Asked Questions

Thanks for visiting our site!
Skagit Gardens is a wholesale grower. We sell Retail-Ready plants exclusively to independent garden centers, small-chain stores, landscapers, & municipalities. 

To find our retail product available near you, visit our Find a Retailer page and enter your zip code.

How do I use the website to view/order items?


Step One: Enter your desired shipping date.  This allows you to accurately view what products we have available for that specified date. 

Step Two: Enable the Show Only Available Products button.  Again, this allows you to accurately view our product inventory. 

Step Three: Toggle the filters box to apply filters to your liking.  This helps narrow your product search down without scrolling through irrelevant items. 

Step Four: When in doubt use the search box to directly locate a specific variety. 


How do I schedule rack pickups?

For rack pickup, CLICK HERE and submit your request.

If you prefer phone, please call (360)682-3866 and press "2" to leave a message with your Store Name, Phone Number, and how many racks you need picked up. We will schedule pick up with the next available truck in your area. 

Thank you for your business!

How do I request credit?

To submit credit requests, please fill out a Credit Request Form found HERE and submit within 48 hours of receiving your  order. You will need to upload photos showing the reason for your request. 

Pro Tip: Filling this form on your cell phone will allow you the option to upload photos from your phone or take a photo with your phone camera. You do not need to be logged in to submit form. 

If you have any questions about the process, please call our Customer Service line at (800)753-8372. 

How do I place an order?

If you are a current Skagit Gardens customer, please log in first and then visit our Product page where you can filter and search for the products you are looking for. 

To start your order, please select a shipping date from the top of the page. Once you have selected a shipping date, all the available quantities listed are only accurate for that date.
*Please note that if you change your shipping date, your shopping cart will be emptied to start a new order based on your new chosen date. 

We have also put together this step-by-step guide that outlines how to login and place your order. 

If you would like to become a wholesale customer, please reach out to us by phone or email to request a new customer application.

Wholesale Customers

What is the minimum order?

Our minimum order amount varies by state, region, and time of year.
Please visit our Order & Shipping Information page to learn more

Who do I contact about my account?

Please visit Our Team page. You can find your Account Manager & Customer Service Rep listed on the Territory Map near the bottom of the page. 

Where do you Ship?

We currently ship throughout the US and Canada.
Please contact us with questions about shipping to your area.

Wholesale Customer Line

What shipping methods do we offer?

  • Air Freight
  • Truck – Skagit, Common Carrier, and LTL
  • Refrigerated truck

Where do I pick up my will-call order?

From 1-5 take the College Way exit and head west.

  1. Turn right on Freeway Drive.
  2. Turn left at River Bend Road.
  3. Turn left at the Skagit Horticulture truck entrance at 14113 River Bend Rd and proceed past the greenhouses to the loading dock.

Your order will be at the south (right) corner in dock 12. 

Click here to be redirected to Google Maps.

Do you ship/sell direct to the public?

We do not sell directly to the public. To find our retail product near you, visit our Find a Retailer page and enter your zip code.


How do I become a customer?

Are you an independent garden center, small-chain store, landscaper, or municipality? If so, please reach out to us by phone or email to request a new customer application.

We are a wholesale grower of Retail-Ready plants and do not sell directly to the public. 

Wholesale Customer Service

How do I add an FAQ?

Just like you are doing now!

Need Website Assistance? No Problem!
In order to better equipped our customers with the tools needed when ordering from our website, we have put together some FAQ videos to provide tips and tricks when placing your order.