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Frequently Asked Questions

Thanks for visiting our site!
Skagit Gardens is a wholesale grower. We sell Retail-Ready plants exclusively to independent garden centers, small-chain stores, landscapers, & municipalities. 

To find our retail product available near you, visit our Find a Retailer page and enter your zip code.

Who do I contact about my account?

Please visit Our Team page. You can find your Account Manager & Customer Service Rep listed on the Territory Map near the bottom of the page. 

How do I place an order?

If you are a current Skagit Gardens customer, please log in first and then visit our Product page where you can filter and search for the products you are looking for. 

To start your order, please select a shipping date from the top of the page. Once you have selected a shipping date, all the available quantities listed are only accurate for that date.
*Please note that if you change your shipping date, your shopping cart will be emptied to start a new order based on your new chosen date. 

We have also put together this step-by-step guide that outlines how to login and place your order. 

If you would like to become a wholesale customer, please reach out to us by phone or email to request a new customer application.

Wholesale Customers
(800)753-8372
plantorders@skagitgardens.com

 

What is the minimum order?

Our minimum order amount varies by state, region, and time of year.
Please visit our Order & Shipping Information page to learn more

Where do you Ship?

We currently ship throughout the US and Canada.
Please contact us with questions about shipping to your area.

Wholesale Customer Line
(800)753-8372
plantorders@skagitgardens.com

What shipping methods do we offer?

  • Air Freight
  • Truck – Skagit, Common Carrier, and LTL
  • Refrigerated truck

Where do I pick up my will-call order?

From 1-5 take the College Way exit and head west.

  1. Turn right on Freeway Drive.
  2. Turn left at River Bend Road.
  3. Turn left at the Skagit Horticulture truck entrance at 14113 River Bend Rd and proceed past the greenhouses to the loading dock.

Your order will be at the south (right) corner in dock 12. 

Click here to be redirected to Google Maps.

How do I become a customer?

Are you an independent garden center, small-chain store, landscaper, or municipality? If so, please reach out to us by phone or email to request a new customer application.

We are a wholesale grower of Retail-Ready plants and do not sell directly to the public. 

Wholesale Customer Line
(800)753-8372
plantorders@skagitgardens.com

How do I schedule rack pickups?

Call (360)682-3866 and press "2" to leave a message with your Store Name, Phone Number, and how many racks you need picked up. We will get those picked up the next time our truck is in your area. 

Thanks for your business!

How do I request credit?

Please notify your account manager within 48 hours of receiving your  order.

Do you ship/sell direct to the public?

We do not sell directly to the public. To find our retail product near you, visit our Find a Retailer page and enter your zip code.